Familiar
No additional app and no new interface. Text, voice and photos are used where many people already communicate: in WhatsApp.
STEWARO Concierge follows a simple idea: digital support should be available through a familiar channel, explained clearly and tailored to the person. That is why Nilo or Mira works directly through WhatsApp.
No additional app and no new interface. Text, voice and photos are used where many people already communicate: in WhatsApp.
Nilo and Mira can explain things slowly, step by step and without unnecessary jargon. Users can ask for repetition or a slower speaking pace at any time.
Useful information such as devices, preferred form of address or communication preferences can be stored so you do not have to start from scratch with every question.
Nilo and Mira are designed to support seniors with simple digital and everyday questions and reduce the burden on relatives when they cannot be there. A relative can set up access; the supported person is informed transparently about this.
Nilo and Mira are AI-supported digital concierges, not humans. AI can make mistakes. The service does not replace medical, care, legal, tax or other professional advice or emergency services.