Frequently asked questions

Good to know.

Short, clear answers about STEWARO, WhatsApp, personal support, relatives, AI and privacy.

What is STEWARO?

STEWARO is a personal, AI-supported concierge. The focus is clear support with everyday life, organisation, research, documents and communication — not the technology behind it.

How do I use STEWARO?

WhatsApp is currently a particularly simple way to access STEWARO. You can write naturally and send voice messages. No additional STEWARO app is required for this access.

Is the concierge a human?

No. The digital concierges are AI-supported and are presented transparently as such. Human support is separate and must not be confused with the AI.

Can I get slower or simpler explanations?

Yes. You can ask for short answers, slower explanations or individual steps. Useful communication preferences can be taken into account within the intended scope.

Can I set up STEWARO for my mother, father or grandparents?

STEWARO treats relatives as a dedicated user group. The supported person should not be patronised; consent, transparency and control remain important.

Can STEWARO explain photos or documents?

Where the relevant feature is enabled, submitted content can be reviewed and summarised clearly. AI can make mistakes; important information should be checked separately when necessary.

What does STEWARO remember?

Useful preferences and context can be stored within the intended scope so everything does not have to be explained again each time. Correction and deletion follow the available functions and legal requirements.

Can a relative simply read private chats?

No, that is not the product principle. Administrative and Family functions should be controlled and permission-based; private communication must not be exposed unnecessarily.

Which plans and allowances currently apply?

You can find the current plans and allowances on the Plans page.

Does STEWARO replace a doctor, care service, lawyer or tax adviser?

No. STEWARO does not replace medical treatment, professional care, legal or tax advice, or emergency services.

How is data processed?

Different technical service providers may be used for the website, communication, automation, data storage and AI processing. Details are provided in the Privacy policy.

Can I have my data deleted?

Yes, provided there are no legal retention obligations or other legal grounds preventing it. The process is described under Data deletion described.